Return & Refund Policy

Refunds

We are confident you'll love the products. If you are unhappy with your order after 30 days, we offer a full refund. No questions asked!

Unlike similar brands, our guarantee only starts when you receive your CareWear Product, NOT when you place the order.

Returns

Returns are only accepted within 30 days of receipt of your shipment.

The customer will be refunded the full amount from the original order but are responsible for the return shipping cost.

Stolen Packages

We are not liable for any stolen/damaged packages after delivery. If the tracking number shows the package has been delivered, it's likely there is nothing we can do except file a claim with the courier company.

Frequently Askes Questions

What types of incontinence products do you recommend for different needs?

We offer DayEase for lightweight, discreet daytime protection and NightSafe for maximum absorbency and comfort during the night. Choose based on your needs or use both for all-day support.

How can I place an order on your website?

Ordering from CareWear is simple! Browse our range of products, add your preferred items to the cart, and proceed to checkout. We accept multiple payment methods for your convenience.

 What are your shipping and delivery options?

We offer fast and reliable shipping across multiple regions. Standard shipping usually takes 3-5 business days, and expedited shipping is available for quicker delivery.

Can I return or exchange a product if I’m not satisfied?

Yes! We have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return or exchange unused products within 30 days of receipt.

Are there any discreet packaging options available?

Absolutely! We prioritize your privacy and ship all orders in plain, discreet packaging, ensuring no details about the contents are visible.

We Value Your Feedback

Your thoughts matter to us! If you have suggestions,comments, or concerns, please don’t hesitate to share them.

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